• Payment and billing issues

  Are you experiencing an issue with your payment, subscription, or invoice for Kaligo Family? Here are the most common situations and their solutions 👇 💳 I paid, but my subscription doesn’t appear In most cases: The payment was successfully processed But the subscription has not yet been properly synced Before contacting support, please check: That you are logged in with the correct email address (the one used for payment) That the tablet has an active internet connectionFew readers

• Create, modify or delete a child's profile

  Kaligo Family allows you to create one or more child profiles from a single parent account. Each child profile has its own progress, independent from the others. Here’s how to manage profiles 👇 👶 Create a child profile To create a new child profile: Log in to your parent account Click on the “My children” tab Click “Add a child” Fill in the required information Click Add my childFew readers

• Stylus, handwriting and hardware

  Kaligo is a handwriting learning app. For an optimal experience, using a stylus is strongly recommended, even if it is not always mandatory depending on the device. ✍️ Is a stylus recommended to use Kaligo? Yes, a stylus is essential for properly working on handwriting skills. Writing with a finger does not provide enough precision and does not reproduce the expected writing movement. 👉 To ensure your child fully benefits from Kaligo exercises, we therefore recommend using a styluFew readers

• Datas & Security

  At LEARN & GO, publisher of the Kaligo and KidoO applications, we place great importance on the protection of your personal data. In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act (Loi Informatique et Libertés), we have implemented appropriate measures to ensure the confidentiality, integrity, availability, and security of the personal data we collect. 📘 When you contact us or create a customer account For all dataFew readers

• Hardware compatibility with Kaligo Family

  🤔 Which tablet model should I choose? The Kaligo app is available on tablets with a minimum screen size of 10 inches: iOS (version 15 minimum and 2 GB of RAM) → App Store link to download the app on iPad Android (version 8.1 minimum and 2 GB of RAM) → Play Store link to download the app on Android To check the software version installed on youFew readers

• Screening time and good practice

  Kaligo is an educational tool designed to support handwriting learning. Like any screen-based activity, it should be used in a way that is appropriate to the child’s age and under the right conditions. Here are our recommendations for calm and balanced use 👇 👶 From what age is Kaligo Family recommended? Kaligo Family is generally recommended: From 5–6 years old, when children begin learning handwriting Or as soon as the child is comfortable holding a stylus 👉 Every childFew readers

• Using Kaligo Family on multiple devices at once

  ❓ Can I use Kaligo Family on multiple tablets at the same time? Yes, this is absolutely possible. However, it is important to select a different child profile on each tablet to avoid inconsistencies in usage data or synchronization issues. 🤔 I’m changing devices — what happens to my data? When changing devices, simply log in to the Kaligo Family app using your usual credentials. Your children’s session data will be synced on the first login. When you log in on a new deviFew readers

• Subscription, renewal and cancellation

  🤔 Can I change my subscription after signing up? Yes, you can adjust your subscription at any time to suit your needs. You can in particular: Change the number of child profiles (add or remove) Switch from a monthly subscription to an annual subscription (and vice versa) In all cases, changes can be made in just a few clicks from your Parent Account, and the subscription price will automatically adjust. 🔄 Renewal In accordance with our General Terms and Conditions of SaFew readers

• Login and password issues

  Can’t log in to your Kaligo Family account? Here are the most common situations and how to resolve them 👇 🔑 I forgot my password If you forgot your password: On the login screen, click “Forgot password” Enter the email address used for your parent account Follow the instructions sent by email 👉 Remember to check your spam/junk folder if you don’t receive anything after a few minutes. 🤔 I don’t remember which email address I used Kaligo Family works with onFew readers

• Pricing - Kaligo Family

  🤔 How do I subscribe? Click here https://apps.learn-and-go.com/join Enter your email address and choose your subscription plan (monthly or annual) based on the number of children. Enter your payment information. You benefit from a 7-day free trial, with no commitment, to test the application and make sure it meets your children's needs. You can cancel at any time with one click, and you will not be charged.Few readers