> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://learn-and-go.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Technical guide

# Prerequisites

Kaligo requires **internet access** at least once to download the lessons.
    
Kaligo is available on :

* **iOS devices** ( **iOS 15** and above with at least **2GB** of RAM) from the **Apple App store**.
    
* **Android** ( **8.1** and above with at least **2GB** of RAM) from the **GooglePlay Store**

* The platform is available also on **Chromebook devices** (please contact us to discuss the best options)

| The following models are recommended: **iPad 10th gen** and **Samsung tablets with S.Pen**

# Domain Whitelisting and ports

The following domain should be whitelisted to **avoid the platform from being blocked** by any firewalls:

* [http://apps.learn-and-go.com](http://apps.learn-and-go.com)
* [api.raygun.com](http://api.raygun.com/)
* [in.appcenter.ms](http://in.appcenter.ms/)

You may also have to open ports 10002, 10003, and Port 443. 

If you have troubles with Kaligo's synchronisation (scanning QR code, receiving new lessons, no results on the teach dashboard...) please contact the school's IT first to make sure that eveything is in place to let Kaligo connect to the school's network.

# Windows / Apple Mac Computers

The Web Portal can be accessed through a browser at [**apps.learn-and-go.com**](http://apps.learn-and-go.com) The following browsers are supported:

* **Chrome 57** and newer.
    
* **Firefox 52** and newer
    
* **Safari 11** or newer

||| N.B. Does not support Internet Explorer.

# Install Test

Follow the steps below to verify that the Kaligo functions correctly in your setting:

1. **Download and install the app** on one of the devices that students will access the app on.
    
2. **Start Kaligo** and select the “Student space” button.
    
3. **Scan one of the QR codes** of your students which are available on [apps.learn-and-go.com](http://apps.learn-and-go.com). These QR codes are visible on the page “_Administration - Classes and students_” by selecting the button “_School work QR codes_“
    
4. Your student’s account is now authenticated and they can start to use Kaligo. The results of the exercises are pushed automatically on the cloud side.
    
5. On your computer, connect to the **Web Portal [apps.learn-and-go.com](http://apps.learn-and-go.com)** with your browser
    
6. Go to the dashboard on the page “_Monitoring - Students_“ and select the student corresponding to the used QR code at the step 3. You can check if the results of the exercises are available on the dashboard.

If you are able to complete these steps, Kaligo is correctly configured in your setting.

# Device Permissions

On **Apple devices**, please ensure that the app has been granted the following permissions:

* Camera
    
* Microphone

On **Android devices**, please ensure that the app has been granted the following permissions:  

* Camera
    
* Microphone
    
* Storage

These can be granted individually on each device, or through your device management dashboard.

# Styluses

Kaligo can be used with fingers or a passive stylus, but we recommend to use an active stylus for a better writing experience. You can also use the Kaligo pencil (contact us to discuss the best options).

If using an Apple pencil, please ensure it corresponds to the generation of iPad purchased.

More information on this article: https://learn-and-go.crisp.help/en/article/which-stylus-should-i-choose-1dscwvf/